Contact Us
Using our contact form via the help link below provides the fastest support and best service because it puts you in touch with the first available specialist for your specific needs. Always include your confirmation number when inquiring about orders, refunds, or date changes.
Please watch for updates on operations over the next 24 hours.
Self-Service Solutions
Easy Change
FOR TICKETS & RENTALSDon't worry, we have you covered! If your plans change after you've purchased a date-specific ticket or rental, our Easy Change program makes it fast and simple to get a credit. You can then use the credit to purchase another date or product in our online store.
Tubing Cancellation
TUBING TICKETSWe know plans can change. Thankfully, rescheduling your visit to the Tubing Park is simple and hassle-free. Please complete the form by midnight the night before your arrival date to be eligible for a tubing cancellation refund.
Help Center
MORE FAQ'SThe one-stop shop where you can find all the answers to your questions. Give it a try, it might save you a call.
More Contact Info
Guest Services
Main Phone: 425.434.7669
Toll Free: 1.877.881.2447
Email: summitstore@summiti90.com
Snowline
Direct Line: 206.236.1600
Lost & Found
Complete the lost and found form to check if your missing item has been located at The Summit at Snoqualmie.
Addresses
Mailing Address
For U.S. Mail
Ski Lifts, Inc.
P.O. BOX 1068
Snoqualmie Pass, WA 98068
Physical Address
For Shipments & Location
Ski Lifts, Inc.
1001 State Route 906
Snoqualmie Pass, WA 98068
Donations
We are currently updating our donation request process and have suspended donation requests for the time being. Please check back after June 1, 2026 for additional updates.
