Contact Us
Using our contact form via the help link below provides the fastest support and best service because it puts you in touch with the first available specialist for your specific needs. Always include your confirmation number when inquiring about orders, refunds, or date changes.
Sadly, we do not have enough snow to open this weekend. All single-day tickets, lessons, and rentals purchased for December 14th & 15th will automatically receive a refund within 5-7 days. Our team is actively processing refunds, so please do not call or email to request a refund related to these dates. Call, email, and message volume is extremely high right now. If you purchased a 3-pack of lessons and had one of them scheduled for this weekend, our Snowsports team will reach out to reschedule your lesson. We hope more snow will come our way this weekend and are doing everything we can to make an opening scenario possible.
COMMONLY USED
Self-Service Solutions
Easy Change
FOR TICKETS & RENTALS
Don't worry, we have you covered! If your plans change after you've purchased a date-specific ticket or rental, our Easy Change program makes it fast and simple to get a credit. You can then use the credit to purchase another date or product in our online store.
Tubing Cancellation
TUBING TICKETS
We know plans can change. Thankfully, rescheduling your visit to the Tubing Park is simple and hassle-free. Please complete the form by midnight the night before your arrival date to be eligible for a tubing cancellation refund.
Help Center
MORE FAQ'S
The one-stop shop where you can find all the answers to your questions. Give it a try, it might save you a call.
SUMMIT SUPPORT
More Contact Info
General Help & Questions
Guest Services
Main Phone: 425.434.7669
Toll Free: 1.877.881.2447
Email: summitstore@summiti90.com
Conditions & Mountain Status
Snowline
Direct Line: 206.236.1600
Lost & Found
Complete the lost and found form to check if your missing item has been located at The Summit at Snoqualmie.
Physical and Mailing Address
Addresses
Mailing Address
For U.S. Mail
Ski Lifts, Inc.
P.O. BOX 1068
Snoqualmie Pass, WA 98068
Physical Address
For Shippments & Location
Ski Lifts, Inc.
1001 State Route 906
Snoqualmie Pass, WA 98068
IMPORTANT INFORMATION
Donations
We accept written donation requests for charity, fundraisers, or events only between September 1st and April 1st. Please send your donation request on company letterhead a minimum of 60 days prior to your deadline including a procurement form for consideration by the donation committee. If the request has been chosen to receive a donation we will respond as soon as possible, if no response is received within 30 days your request has not been granted.
Please send your donation requests to:
The Summit at Snoqualmie
Attn: Donation Committee
PO Box 1068
Snoqualmie Pass, WA 98068