Private & Bespoke Lesson Policy

IMPORTANT! Before booking a private or bespoke lesson please read our policy for important information about reservations, postponements, rescheduling, and more.


  • Reservations must be made at least 48 hours before your desired lesson date and time.
  • Our busy weekend and holiday periods book-up early; ensure your preferred lesson date and time by reserving online as far in advance as possible.

Phone Reservations

  • If a lesson specialist is unable to answer your call, please leave a message with the most convenient contact information. Our phones do get busy during the winter, we'll get back to you as quickly as possible.
  • Please be aware when we return your call our number will be 425-363-7032.

Check-in Requirements

  • Students not checked in by the lesson start time will forfeit their reservation without refund.
  • Students that check in late will be placed on a first-come, first-served waitlist. We will make every attempt to get the student into the next lesson with another instructor if one is available, at no extra charge.
  • To ensure you or your child arrives on time, please plan your travel and parking time accordingly. Travel and parking time increases drastically on weekends and holidays.

Instructor Requests

A specific instructor may be requested. The Summit SnowSports School will always attempt to fulfill the request, however, we may need to assign your lesson to an alternate instructor if the originally requested is:

  • Not scheduled to work on your date of reservation or calls in sick.
  • Already booked for another lesson.

Additional Students

Up to two additional students are welcome, but must be of the same age and ability level. Extra students can be added at anytime after the initial purchase for one, two, or three lessons and the additional person fee will apply.

Use Of Private Lesson 3-Paks

All three lessons must be assigned to the same student (or students if multiple were purchased) at the time of purchase. 3-Pak private lessons can be used in a consecutive time period during the same day. Two hour and three hour private lesson 3-Paks cannot be split into smaller increments. Each lesson visit must be reserved at least 48 hours in advance.

Refunds & Rescheduling

Private lessons and private lesson 3-Paks are non-refundable. We do not offer credits or partial refunds for private lessons. Private lesson reservations and 3-Paks must be used during the same season of purchase.

In the event of an unexpected closure of Interstate 90 or the unexpected closure of The Summit at Snoqualmie, we will contact you to reschedule the lesson. If I-90 and The Summit at Snoqualmie are open your lesson will continue as scheduled. This is a mountain environment with varying weather and road conditions, we are still open even when chains are required for pass travel. Plan accordingly by calling 511 from your cell phone or checking our website which has links for roads, weather and cameras.

Reservation Changes

Private lesson reservations can be changed, but are non-transferable.

  • Reservations can be changed for no additional fee if made more than seven days before the lesson date.
  • Reservations rescheduled with less than seven days notice, but more than 48 hours notice are subject to a $75 rescheduling fee per student per lesson.
  • Reservation change requests made with less than 48 hours notice and no show/no calls are not eligible to reschedule and will be charged in full or debited from your 3-pak.
Contact The Summit Snowsports School To Change Your Reservation
    • SnowSports Office Hours
    • 9AM-5PM
  • Open Wednesday 10am-4pm, Thursday 10am-4pm, Friday 10am-8pm, Saturday and Sunday 10am-4pm. To insure instructor availability during the week (Wed, Thurs, Fri) please reserve your private lesson a minimum of 48 hours in advance by calling (425) 434-6748. If you need rentals/tickets please check in at the Summit SnowSports office an hour before lesson time. If you do not need rentals or tickets check in at the office at least 15 minutes before your lesson time. To get to the SnowSports office at Alpental, walk across the bridge, up onto the plaza and look to the right. You will find the SnowSports behind the yellow door facing the mountain, in the Denny Mountain Lodge.

  • Open weekends/ holidays only for private lessons, from 9am-4pm. If you need rentals/tickets, please check in at the welcome center in the rental shop, located on your right as you enter the second floor of the building. The meeting area is located on the snow between the Summit SnowSports building and Ski Patrol. After checking in please arrive at the meeting area 10 minutes before lesson time.

  • Open every day for private lessons starting at 9am. If you need rentals/tickets check in at the Rental Shop (Mon - Fri) or at the private lesson ticket window (weekends & holidays) outside the rental shop, on the Central plaza. After checking in, please arrive at the meeting area 10 minutes before the lesson time.