Season Pass Rollover Policy
Summit Season Passes are non-refundable and non-transferable. However, we understand that life is full of surprises and can change quickly. Therefore, there are some predetermined extreme circumstances that we will consider for a rollover of the pass to the following season. In the case of relocation due to employment or deployment, a reimbursement may be issued.
ROLLOVER GUIDELINES
Medical Condition, Injury or Pregnancy
Season Pass holders with medical considerations preventing use of their season pass will be offered a rollover of their current and valid season pass in the form of a credit to be used only for a season pass for the following season. The following guidelines will be used to determine the credit that will not exceed the purchase price.
Breakdown For Unused Passes
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100% RolloverPurchase Date to Dec. 31st -
75% RolloverJan. 1 through Jan. 31
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50% RolloverFeb. 1. through Feb. 28
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25% RolloverMar. 1 through Mar. 31
After March 31st – No rollover requests will be accepted.
- All used season passes will be reduced at $65/pass use or by the percentage of use to the dates purchased whichever is greater.
- Injury/condition must prevent you from using your season pass for the remainder of the winter season purchased.
- All credits are determined using the original purchase price.
- The date the request is received will be used to determine the amount of the rollover. A 30 day request period will be allowed from that date and up until April 30. Proof as listed in our definitions is required for the request to be considered. Rollovers will be offered to the pass holder with the medical circumstances and not to family or friends.
GUIDELINES
Reimbursement For Relocation Or Deployment
Season pass holders moving more than 150 miles from The Summit for employment or being deployed for military service will be considered for a reimbursement of their season passes. The following guidelines will be used to determine the credit amount not to exceed the purchase price.
Breakdown For Unused Passes
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100% BackPurchase Date to Dec. 31st
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75% BackJan. 1 through Jan. 31
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50% BackFeb. 1. through Feb. 28
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25% BackMar. 1 through Mar. 31
After March 31st – No reimbursement will be offered.
- All used season passes will be reduced at $65/pass use or by the percentage of use to the dates purchased whichever is greater.
- Temporary relocation or travel do not fall within the program guidelines. Proof of permanent relocation will be needed.
- The date of the request will be used to determine the amount for the reimbursement. The last day to request a reimbursement is April 30 of the current season. Proof of relocation will be required and needs to show new address or employment offer. Military orders will be required for proof of deployment. Families will need to show that each member is moving away.
- Reimbursement will be made to credit card only. The credit card from the original purchase will be used. If cash/check was used for the original payment, we will contact for reimbursement accommodations.
QUALIFICATION DETAILS
Definitions
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Injury
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Bodily injury which is sustained as a direct result of an unintended, unanticipated accident that is external to the body occurring within the season of the eligible pass. Physician recommendation to not ski/ride is required.
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Injury
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Medical Hardship
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A physician’s recommendation appropriate for the standards of good medical practice consistent with the symptoms, diagnosis or treatment of a medical condition.
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Medical Hardship
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Passholder
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An individual with a current and valid season pass at The Summit.
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Passholder
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Physician
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A licensed practitioner acting within their scope of practice who is not the passholder or related to the passholder by blood, marriage, civil union partner or living arrangement.
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Physician
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Pregnancy
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Normal or complication of pregnancy or childbirth occurring within the season of the eligible pass. Must be verified with physician’s referral to not ski/ride.
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Pregnancy
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Military Deployment
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Called to military service or if military leave is revoked or reassigned within the pass season. Military documentation showing assignment must be provided.
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Military Deployment
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Relocation
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Permanent residence has changed since the purchase of the season pass to over 150 miles from The Summit for the season of the eligible pass due to hardship or employment. Temporary relocation or travel do not fall within the program guidelines. Proof of permanent relocation will be needed.
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Relocation
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- Rollovers and reimbursements are not offered to discounted season passes including but not limited to RAP Passes, Volunteer Passes, Instructor Passes, Complimentary or Donation Passes.
- Any discounts or benefits used that were offered on your pass item will also be considered in determining the value of any potential rollover.
- Rental Season Passes will be prorated for use determining daily rental pricing. Take Home Rentals are not refundable and will not be rolled over.
- Once a rollover or reimbursement is issued, a season pass will not be reinstated for the current season and no other pass or ticket product can be purchased or used for that season.
- Passes will not be transferred to another person within the same season. However the rollover credit is transferable if the original pass holder is unable to use their credit.
Complete All Steps In order to Process Your Rollover Request
Rollover Request Process
- Rollover requests are only valid for the individual passholder only (Not Family or Friends)
- Please submit your written request via the form linked below. Your request must include a description and proof of your situation, your email address, and your order ID. If available, please also include your season pass number.
- Please allow up to four weeks for a response to your request.