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Home Season Pass FAQ
Home Season Pass FAQ

Season Pass FAQ

ANSWERS TO SEASON PASS QUESTIONS
  • No.

    All season passes must be purchased online. Once purchased and a photo is uploaded to your profile our Guest Services team will print and mail your season pass to you. If you have not received your pass in time for your first visit, please visit a guest services location during that area's operating hours to pickup a lift ticket for the day.

    If you are experiencing difficulties purchasing online, give us a call at 1-(877) 881-2447

  • No.

    Season passes are non-refundable and non-transferable. Summit season passes currently come with Worry-Free Winter Assurance and can be deferred, restrictions apply. 

    If you have an extraordinary hardship we will be happy to take refund requests into consideration. Please keep in mind that any refund request granted will be prorated and a $25 processing fee may apply. Guests with extreme circumstances that prevent them from using their pass are most often "rolled over" into passes for the following season. To learn more click here.

  • You will be issued a new pass for the current season.

    Our season passes are season specific and a new pass is printed and issued each season you purchase. Keep each pass and start a collection!

  • Season passes are mailed via USPS. Please watch for your pass to arrive in the mail at the passholder's address (not the purchaser address). Passes cannot be picked up at the resort during this time.

    • Passes will not be printed or mailed until a photo is uploaded.
    • If you have not received your pass in time for your first visit, please visit a guest services location during that area's operating hours to pickup a lift ticket for the day.
  • If you have been a passholder with us previously, and have not logged into our new online store yet please use the "Create/Forgot Your Password" link to look up your account and create a password. The system will look your profile up using your email, so enter the email you last used for a purchase. Please do not create a new account unless the system cannot find your email.

    Update Your Account & Photo


    A new pass photo is required for guests purchasing in our new online store and passes require a square photo. Please do not select the existing photo, instead upload a new image and crop accordingly.


    Please Note: Our new system requires a unique email for each guest over the age of 18.

  • Not at this time.

    Please upload your photo for your season pass to your online profile. Please ensure your face is clearly visible within the headshot with no glasses or goggles. The image should include no more than your shoulders and head. 

    Parents, growing kids require updated photos. Please help us keep your children's pictures current by getting new pictures taken and uploaded as soon as possible after ordering their pass. 

  • Season passes can be upgraded only if the pass product you would like to upgrade to is still available for purchase.

    You cannot upgrade to a pass product that is sold out or not currently on sale at the time of upgrade request. If available, upgrades are processed based on pass price at the time of upgrade.

  • 2021-2022 Summit Unlimited & Unlimited Black Passholders are eligible for 3 Days Free Skiing at 8 other Boyne Resorts as well as 50% off additional days at all other Boyne Resorts. Please read all the details and restrictions here before purchasing your pass - Boyne Sister Resort Benefits Here.

    • 3 Days Free at 8 other Boyne Resorts
    • 50% discount on window rate only
    • Valid for Unlimted & Unlimited Black Passholders only
    • No limits to the number of visits
    • No blackout dates (valid winter 21/22)
    • Passholder discounts are non-transferable and are available for the passholder only
    • Passholder must show their valid & current Unlimited or Unlimited Black at ticket booth to redeem
    • Tickets limited to one per passholder per day
    • Visits can only be redeemed during the core season of the pass purchased.
  • You can manage your payment plan in our online portal by clicking the link in your confirmation email, or by visiting our payment plan portal and entering your order number.

    Login to Payment Plan Portal

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